Refund policy
Returns & Cancellations
All orders are processed quickly to ensure faster delivery, so cancellations and returns aren’t supported once confirmed.
Change of Mind
Changed your mind? You can request a cancellation within 12 hours of placing your order.
Exchanges
Need a different size?
No worries. Exchange requests must be made within 48 hours by emailing sixfoursix.in@gmail.com.
Once we approve your request, please ship the item to our return address mentioned above. It must be in the same condition you received it unworn, unused, with tags, and in its original packaging.
Once we receive the item, we will perform quality checks. Only after it clears QC will we ship the exchanged article.
Please note: Additional sales/discounts are not applicable on sale items or during sale periods such as Diwali and Black Friday.
Refunds
In case of any manufacturing defects, we will provide full refund of your order value.
To process a return in case of manufacturing defect, send back the product received in it's original condition.
Once we receive your product, we will inspect if for quality. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Note
If something’s not right with your order, we’ll make it right.
Split COD Orders
For split COD orders (where a partial payment is made online and the remaining is collected at delivery), the pre-payment amount is strictly non-refundable in all cases, including cancellations, refusals, or returns. Only the COD balance will be waived or refunded as per our standard return/exchange policy.
Cancellations
Orders can be canceled within 12 hours of placement. We strive to accommodate cancellation requests efficiently; orders not yet processed will be canceled and fully refunded. However, if an order has been shipped, we are unable to accept cancellation requests, emphasizing the importance of timely communication from our customers.
All orders are dispatched within 24 hours. Please send any cancellation requests before AWB generation so we can process them in time. Orders cannot be cancelled once the AWB has been generated.
Please note: Cancellations are not possible on sale orders specifically during campaigns such as Diwali and Black Friday, XMas etc.
Tampered Packages
If your package appears tampered with or the seal is broken, please do not accept the delivery and contact us immediately at sixfoursix.in@gmail.com. Once a tampered package is accepted, Sixfoursix cannot be held responsible for any missing items or damage.
Claims for Damaged, Defective, or Incorrect Items
Customers must report any damaged, defective, or incorrect items within 48 hours of delivery. Requests raised after 48 hours from the delivery date will not be eligible for return, exchange, replacement, or refund. Unfortunately, we will not be able to assist with such claims beyond this period.
Failed Deliveries / Return to Sender
In case your order could not be delivered and is returned to our warehouse (due to an incomplete address, missed delivery attempts, or refusal to accept), we will issue a store credit equal to your order value as return shipping charges.
You can use the store credit to place a fresh order.
Please ensure your shipping address and contact details are accurate when placing an order.
Please note: We do not include hang tags with our products as part of our commitment to reducing waste and practicing sustainable production. All returns and exchanges will still be processed as per our policy without the need for tags.